Information technology should always be pushing you forward – never holding you back. When you’re struggling with hardware or dealing with an issue that you just don’t understand, our team of skilled and reliable technicians is eager to answer questions and resolve your issues.
We provide several ways for you to get in touch, ensuring that no matter when you encounter an issue, you’re able to reach out however it’s most convenient for you.
We provide several ways for you to get in touch, ensuring that no matter when you encounter an issue, you’re able to reach out however it’s most convenient for you.
Our clients are able to get help how they want: open a ticket via email, our web portal, or by phone.
You’re notified as soon as your ticket is processed – we let you know exactly how your problem is being addressed and the steps we’re taking to get you back on track.
Our web portal is available 24/7 and offers the ability to open tickets and check their status using any web browser.
For urgent issues, give us a call—our average hold time is 8 seconds, and that’s time to talk to a real, live, Austin-based tech that can help you with your problem then and there!
Get in touch with IT Freedom to learn more about our support processes as well as the proactive and comprehensive measures we take to keep your business safe.
8611 N. Mopac Expressway, Suite 150 Austin, TX 78759
(512) 351 -4960