Based in Austin, our team of IT support technicians and engineers will quickly bring all your technology under professional management with
24×7 remote and on-site support, so you can stop fretting about it and get back to work.
Whether it’s an issue of hardware, software, network, Internet, or something else, call or email our Helpdesk anytime. So whether it’s Monday morning or Saturday at midnight, you can count on a real human being (in Austin!) to answer your call, provide you with soothing reassurance, and get your problem solved quickly.
For hardware repairs, new user setups, printer setups, and many other day-to-day support requests, we pile ourselves into the IT Freedom go-kart, brave the Austin traffic, show up at your office, and do our proverbial “thing.” No trip limits, no trip charges.
If anything goes haywire, from an application failure to a network, email, phone, or internet outage, our on-call IT support team jumps on it immediately – regardless of the hour – to quickly restore your services. If we need to go on-site to your office to make that happen, we’re on it. Chances are, when you get to work, you won’t realize that anything was down.
Our automated system monitors and verifies all backups and alerts us of any errors. Your backed up data is online and readily accessible at all times, so if you accidentally delete a file, you can restore it in minutes with a simple call to our Helpdesk.
We liberate you from these hassles by handling all of your hardware and software purchasing
for you – from initial consultation and quotation to delivery and final setup. And let us take a moment here to remind you of the risks of improper software license management.
Have peace of mind knowing your antivirus scans have been configured consistently and correctly and any virus alerts will automatically go to our Helpdesk for resolution.
We monitor your website 24×7 and ensure that your valuable domain name never lapses.
Whether it be a basic server setup or a highly complex network integration, we can design, scope, and implement an elegant, practical solution just for you. Here are just a few of the cool (at least to us) projects we’ve delivered: