Managed IT Services

Do you know why most managed IT approaches fail? We do.


IT Freedom offers comprehensive and flexible managed IT services for businesses of all shapes and sizes,
with simple, flat-rate pricing plans to meet your company’s specific needs.

Based in Austin, our team of IT support technicians and engineers will quickly bring all your technology under professional management with
24×7 remote and on-site support, so you can stop fretting about it and get back to work.



24×7 Human Support

One number to call, day or night.

Whether it’s an issue of hardware, software, network, Internet, or something else, call or email our Helpdesk anytime. So whether it’s Monday morning or Saturday at midnight, you can count on a real human being (in Austin!) to answer your call, provide you with soothing reassurance, and get your problem solved quickly.

Unlimited Onsite IT Support

We’re not just a telephone helpdesk.

For hardware repairs, new user setups, printer setups, and many other day-to-day support requests, we pile ourselves into the IT Freedom go-kart, brave the Austin traffic, show up at your office, and do our proverbial “thing.” No trip limits, no trip charges.


24×7 Network Monitoring

Our automated systems monitor your network around the clock to keep your business humming.

If anything goes haywire, from an application failure to a network, email, phone, or internet outage, our on-call IT support team jumps on it immediately – regardless of the hour – to quickly restore your services. If we need to go on-site to your office to make that happen, we’re on it. Chances are, when you get to work, you won’t realize that anything was down.

Daily Offsite Backups

We back up your network data every night to secure, geographically separated cloud storage.

Our automated system monitors and verifies all backups and alerts us of any errors. Your backed up data is online and readily accessible at all times, so if you accidentally delete a file, you can restore it in minutes with a simple call to our Helpdesk.


Connect With Your Team of Trusted IT Support Professionals In Austin.

Call (512) 351-4960 or send us an email at
We’ll answer your tough technology questions.


Hardware & Software Purchasing

Purchasing the appropriate hardware and software for your business
is both technically challenging and time-consuming for you as a small business owner.

We liberate you from these hassles by handling all of your hardware and software purchasing
for you – from initial consultation and quotation to delivery and final setup. And let us take a moment here to remind you of the risks of improper software license management.

Network Antivirus

As a customer of IT Freedom, your business will have a standardized antivirus solution that has been administered centrally in our data center and deployed to your company’s network.

Have peace of mind knowing your antivirus scans have been configured consistently and correctly and any virus alerts will automatically go to our Helpdesk for resolution.


Website & Domain Hosting

We provide complimentary website and domain hosting, as well as domain name (DNS) registration services for all of our customers.

We monitor your website 24×7 and ensure that your valuable domain name never lapses.


IT Consulting & Engineering

We don’t just provide IT support. We also provide consulting and engineering services, meaning you can call us anytime for any IT project you have in mind.

Whether it be a basic server setup or a highly complex network integration, we can design, scope, and implement an elegant, practical solution just for you. Here are just a few of the cool (at least to us) projects we’ve delivered:

  • Smoothly coordinated office moves
  • Campus-wide wireless networks
  • Seamless email upgrades and migrations
  • High-availability production environments
  • Disaster prevention and business continuity solutions
  • Multi-office network and telephone installations
  • Multi-site, redundant fiber Internet designs
  • In-depth IT security and performance audits
  • Site-redundant storage solutions
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