Meet Your Austin IT Support Team

Do you know why most managed IT approaches fail? We do.

TIME FOR AN IT COMPANY THAT DOESN’T LEAVE YOU WAITING!

Founded in 1999, IT Freedom, is an employee—owned IT, Internet, and Voice Service provider based in and focused on Austin, Texas.

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WHAT WE DO

IT Freedom was one of the original “Managed Service Providers,” as we began offering the innovative – and now standard – model of fixed price IT services and support… long before it was popular.

Your office, remote employees, cloud, voice system, and security – we manage it all, while providing you with the highest level of customer service.

Support
24/7 Support from Austinites who care

Our ideal customer is an Austin-based business that relies of information technology to grow and thrive but that isn’t interested in growing an in-house team of IT experts. We provide that expert service tailored to the business’s needs at a fraction of the cost and hassle.

AUSTIN IT SUPPORT WITH A HUMAN TOUCH

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HOW WE DO IT

IT Freedom creates unique solutions for your specific needs, always seeking comprehensive solutions. We are constantly looking for the most innovative and effective tools to increase your bottom line.

Planning
Strategic Planning and Expert Consulting

Our team of highly skilled experts make sure that not only are your systems working, but they are in line with your company’s future goals.

We make sure one of our experts is always around, so you’re never left alone to struggle with technology. We get to the root of your problems quickly and make sure they don’t come back to disrupt your future productivity. Because we work with you to understand your processes and goals, our team offers the most effective tools to ensure your success.

IT FREEDOM TAKES CARE OF EVERYTHING, SO YOU CAN STAY FOCUSED ON WHAT YOU DO BEST

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WHY WE DO IT

IT Freedom has grown rapidly since our inception and we’re dedicated to excellence and continuous improvement in the service that we offer to our customers. With a year-over-year customer retention rate of 98% or better, our goal is to keep you satisfied and running smoothly.

OUR CORE VALUES

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TELL THE TRUTH GET BETTER OWN YOUR JOB HAVE FUN SERVE HUMANITY

Employee
EMPLOYEE-OWNED COMPANY

These are our core values. Plain and simple. We are a team of highly engaged, enthusiastic employee-owners who value delivering quality and unique solutions and service to each customer. The “ownership mentality” embedded in our culture ensures that our service is second to none.

Our core purpose is to make the world better and build long-term prosperity through human service. We achieve this goal by providing comprehensive IT management services for businesses and building long term relationships on excellence, trust, and mutual benefit.

The bottom line is that we love and understand technology. We want you to experience all that IT has to offer without having to sacrifice time from your business.

YOUR SUCCESS IS ALWAYS OUR TOP PRIORITY

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