Our Core Values
We are a team of highly engaged, enthusiastic employee-owners who value delivering quality and unique IT solutions and service to each customer. Our company culture ensures that our service is second to none.
We’re a technology partner working to help you succeed.
Our team of highly skilled IT experts make sure that not only are your systems working, but they are in line with your company’s future goals.
We make sure one of our experts is always around, so you’re never left alone to struggle with technology. We get to the root of your problems quickly and make sure they don’t come back to disrupt your future productivity. Because we work with you to understand your processes and goals, our team offers the most effective tools to ensure your success.
24/7 support from Austinites who care.
The bottom line is that we love and understand technology. We want you to experience all that IT has to offer without having to sacrifice time from your business.
We specialize in serving Austin-based business that rely on information technology to grow and thrive but aren't interested in growing an in-house team of IT experts. We provide expert service tailored to your business’s needs at a fraction of the cost and hassle.
Carey founded IT Freedom in 1999 with a vision of creating a company of owners. Since the beginning he has worked tirelessly to ensure that IT Freedom is a company that values service excellence, authentic relationships above all else, and honesty in every aspect of the business. Prior to starting IT Freedom Carey was a Software Engineer and Development Manager at Tivoli Systems.
Carey moved to Austin in 1990 from California. In his free time you’ll find him on Lady Bird Lake rowing, thinking about rowing or working on the remodel of his lake house. His favorite thing about Austin is being on the lake at sunrise.
Chief Executive Officer
Jeff has been with IT Freedom for 10 years. He started as a Network Technician, then moved up to Service Manager, then on to Director of Operations, and is now CEO. As CEO Jeff is our in-house analyst and oversees all aspects of the business. If you have a question you can be sure his answer is going to be backed up with numbers and graphs. He is always working on new ways to improve operations, employee morale and IT Freedom as a whole. Jeff holds a Bachelor’s degree in Anthropology and a Masters in Archeology from the University of Texas at Austin.
Not native to Austin, Jeff grew up in Houston but moved to the capital city in 1994. When he’s not at the office you’ll probably find him running, hiking, or peak bagging. He enjoys living in central Texas because it’s close to other destination cities in TX and provides a great deal of outdoor recreation opportunities.
Chief Technical Officer
Brian has been with IT Freedom for 12 years and has officially held every technical title within the company, but in reality has always been doing some version of his current position. As Chief Technology Officer Brian is in charge of evaluating new services and technologies, while maintaining and improving current offerings. He also steps in on more complex client projects and serves as a mentor for IT Freedom engineers. Directly out of high school Brian began working for an Internet Service Provider that he helped grow from 50 subscribers to 1500 by the time he left.
In 2005 Brian moved to Austin from Elmwood, Illinois and joined the IT Freedom team. In his spare time he enjoys reading, spending time with his family, and working with computers and software in one way or another. His favorite thing about Austin its its large Tech community.
Chief Financial Officer
Carla has been with IT Freedom for 13 years and there’s very little she hasn’t done within the company. As CFO Carla is in charge of general accounting and finances, lender relationships, contracts, HR functions, and much more. Carla graduated from UCLA with a BS in Engineering - specializing in computers. Before IT Freedom she spent several years working in the aerospace industry.
Carla lived in California before moving to Austin. When she’s not helping keep IT Freedom running as efficiently as possible you’ll find her working on remodeling her family’s lake house, reading the latest legal thriller or enjoying a nice bottle of wine. Her favorite thing about Austin is all of the trees and greenery.
Client Services Executive
Cassie has been with IT Freedom for 10 years holding a variety of different positions within the company. Starting as our Purchasing Agent and then taking on the Office Manager and Accounts Payable/Receivable role, Cassie is now our Client Services Executive ensuring that all of our clients are receiving the highest level of IT service. Cassie graduated from the Art Institute of Dallas with a degree in Fashion Design.
If Cassie isn’t in the office you can find her camping, dancing, or spending time with her family and puppy. Her favorite thing about Austin is seeing how much it has grown, and continues to grow.
Business Development Manager
Jessica has been with IT Freedom for a year and a half, starting as our Marketing Executive and has now transitioned into the Business Development Manager role. As our Business Development Manager, Jessica is in charge of all new customer interactions and all marketing efforts. Jessica graduated from the University of Nebraska - Lincoln with a degree in Business Administration.
Jessica grew up in Austin and always knew this is where she wanted to call home. If she’s not at work you can find her in the gym training for Spartan races or exploring the city with friends. Her favorite thing about Austin is the large fitness community and the ability to get outside all year round.
John started with IT Freedom in 2018. In his role as Account Executive, he is primarily focused on sales and showing the value of IT Freedom’s partnership for small businesses. John graduated from Texas State University with a Bachelor’s degree in Management.
John was born in Philadelphia but moved to Round Rock in 1991. When he’s not at work, John and his wife love to spend time with their dogs on one of the many amazing greenbelt trails. His favorite thing about Austin is that the city offers a great quality of life to a very diverse population.
Our Technology Partners
Our technology partners include the best of the best developers and manufacturers. IT Freedom chooses our technology partners based on their ability to help us ensure you have a stable environment.
Aruba Networks, now a part of HP Enterprise, provides industry-leading wireless networking hardware. IT Freedom is proud to use Aruba as our standard and exclusive provider of Wi-Fi equipment, providing our clients with world-class connectivity.
Cisco is the market leader in reliable, high performance network equipment. IT Freedom is proud to support and provide Cisco network equipment to our customers.
G Suite by Google Cloud
G Suite is Google’s suite of cloud-based productivity applications providing applications such as Gmail, Google Drive, Calendar, Meet, and Docs. IT Freedom is a longtime Google partner, providing and fully supporting G Suite for our customers.
Dell SecureWorks, a world leader in security solutions, protects businesses and their data via the most advanced security technology and intelligence coupled with a global team. IT Freedom is proud to partner with SecureWorks for our customers who need the most advanced protection, penetration testing, and incident response.
Fortinet’s complete portfolio of network security and Unified Threat Management solutions provide best-in-class threat protection at the network level. IT Freedom’s partnership with Fortinet ensures broad and deep protection for our clients that goes beyond simple firewalls and antivirus software.
Microsoft’s Office 365 suite of cloud-based productivity tools is the de facto standard for business email and collaboration for businesses. IT Freedom is an official Microsoft Cloud Solutions Provider, meaning we bring Office 365 and the full power of the Microsoft Cloud directly to our customers.
ScaleFactor helps executives, entrepreneurs and business owners make the best decisions to strategically grow their business. We deliver proactive alerts so you can fix small issues before they become big problems and make it easy to see your key performance metrics at-a-glance, so you’re always in control of your business.