We Can Manage IT All
Our managed IT services can handle it all – your office, remote employees, cloud, voice system, and security while providing you with the highest level of IT customer service. IT Freedom creates unique solutions for your specific needs, always seeking comprehensive solutions. We can help you focus on your business by leveraging IT to service your goals and objectives.
Responsive Business IT Support
Support Tickets
You are able to get help however you prefer: open a ticket via email, our web portal, or by phone.
Notifications
You’re notified as soon as your ticket is processed – we let you know exactly how your problem is being addressed and the steps we’re taking to get you back on track.
Web Portal
Our web portal is available 24/7 and offers you the ability to open tickets and check their status using any web browser.
Satisfaction is boring.
We live for customer delight.
Here are our 100 most recent customer ratings
Anne Jerome, Ronald McDonald House of Central Texas
Robert Abbott, Fire Chief - Lake Travis Fire Rescue
Suzanne Sunvison, Sunvison Electric
Lee Pointer, Modernize
Melissa Morrow, Executive Director - West Austin Youth Association
Providing Quality and Unique
Services Throughout Austin
Sector Supply Case Study
Supporting some of the largest communications companies in the world, Sector Supply and Return2Sector division were both relying heavily upon their technologies to keep them connected. Unfortunately, the company was disappointed when it experienced an IT emergency that 3 separate IT vendors could not fix. Luckily, IT Freedom stepped in…
Let’s Gel, Inc Case Study
A manufacturer and retailer of consumer goods appealing to home, medical, and industrial/commercial markets faced challenges finding an IT provider that it could depend on. Luckily, after two failed IT companies, IT Freedom came in. IT Freedom had the innovative solutions, expert knowledge, and responsive support that this manufacturer…
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Learn MoreLearn From the IT Experts
Cloud File Storage vs. In-House: Which One Could Make – or Break – Your Business
In the tech world we probably hear “move it to the cloud” about a hundred times a day. While the cloud is a great thing, it’s not always right for everything. In this case we are talking about servers and […]
Read MoreThe New NIST SP 800-63 Password Guidelines
Last September we wrote a blog about the changes we might see to the National Institute of standards and Technology (NIST) password guidelines. These new guidelines were finalized on June 22, 2017. You can find all 4 sections of the […]
Read MoreHow Technology is Helping Small Businesses go “Glocal”
If you’re part of any small business community there’s a good chance you’ve heard the term “Glocal” or “Glocalization”. I know, it looks like a typo, but I promise it’s not. Glocalization, or going glocal, is the trend stemming from […]
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