We Can Manage It All
Your office, remote employees, cloud, voice system, and security – we manage it all, while providing you with the highest level of customer service. IT Freedom creates unique solutions for your specific needs, always seeking comprehensive solutions. We can help you focus on your business by leveraging IT to service your goals and objectives.
Our clients are able to get help how they want: open a ticket via email, our web portal, or by phone.
You’re notified as soon as your ticket is processed – we let you know exactly how your problem is being addressed and the steps we’re taking to get you back on track.
Our web portal is available 24/7 and offers the ability to open tickets and check their status using any web browser.
Satisfaction is boring.
We live for customer delight.
Here’s our 100 most recent customer ratings
Anne Jerome, Ronald McDonald House of Central Texas
Robert Abbott, Fire Chief - Lake Travis Fire Rescue
Suzanne Sunvison, Sunvison Electric
Lee Pointer, Modernize
Providing Quality and Unique
Services Throughout Austin
Supporting some of the largest communications companies in the world, Sector Supply and Return2Sector division were both relying heavily upon their technologies to keep them connected. Unfortunately, the company was disappointed when it experienced an IT emergency that 3 separate IT vendors could not fix. Luckily, IT Freedom stepped in…
A manufacturer and retailer of consumer goods appealing to home, medical, and industrial/commercial markets faced challenges finding an IT provider that it could depend on. Luckily, after two failed IT companies, IT Freedom came in. IT Freedom had the innovative solutions, expert knowledge, and responsive support that this manufacturer…
Learn From the IT Experts
We are less than a week away from the 2017 Small Business Festival. This year we are so excited to be sponsors and delighted for this opportunity to help the Austin small business community in any way that we can! Between the FREE community events and the premium events on May 1-5th, this festival is […]Read More
It’s one of those things that you know you probably should do, but you just don’t want to, or you simply don’t think you have the time – tracking software licenses. Although establishing a good internal process for this can be time consuming and confusing, it’s still extremely important to establish and maintain a process […]Read More
Last week we posted a blog about all the exciting phone announcements to look forward to this year, and that got us thinking. While getting a new phone is fun, there’s a lot more now-a-days to keeping your phone secure, and as more and more employees use their phones for work purposes there is a […]Read More