We Can Manage IT All
Our managed IT services can handle it all – your office, remote employees, cloud, and security while providing you with the highest level of customer service. IT Freedom creates unique solutions for your specific needs, always seeking comprehensive solutions. We can help you focus on your business by leveraging IT to service your goals and objectives.
Responsive Business IT Support
Support Tickets
You are able to get help however you prefer: open a ticket via email, our web portal, or by phone.
Notifications
You’re notified as soon as your ticket is processed – we let you know exactly how your problem is being addressed and the steps we’re taking to get you back on track.
Web Portal
Our web portal is available 24/7 and offers you the ability to open tickets and check their status using any web browser.
Lee Pointer - Modernize
Dan Payne, Director of Service - Texas Document Solutions, Inc.
Suzanne Sunvison - Sunvison Electric
Robert Abbott, Fire Chief - Lake Travis Fire Rescue
Melissa Morrow, Executive Director - West Austin Youth Association
Danny Johnson - Let’s Gel
Anne Jerome - Ronald McDonald House of Central Texas
Providing Quality and Unique
Services Throughout Austin
Sector Supply Case Study
Supporting some of the largest communications companies in the world, Sector Supply and Return2Sector division were both relying heavily upon their technologies to keep them connected. Unfortunately, the company was disappointed when it experienced an IT emergency that 3 separate IT vendors could not fix. Luckily, IT Freedom stepped in…
Let’s Gel, Inc Case Study
A manufacturer and retailer of consumer goods appealing to home, medical, and industrial/commercial markets faced challenges finding an IT provider that it could depend on. Luckily, after two failed IT companies, IT Freedom came in. IT Freedom had the innovative solutions, expert knowledge, and responsive support that this manufacturer…
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Learn MoreLearn From the IT Experts
Multi-Factor Authentication Part 2: What MFA is Protecting your Data From
In part one of this blog series we talked all about the basics of Multi-Factor Authentication, but just so you're up to speed, here's a quick summary. MFA refers to an approach to securing accounts by requiring multiple forms of authentication of identification...
Read MoreMulti-Factor Authentication Part 1: The Basics
Multi-Factor Authentication. Two-Factor Authentication. One-Time Password. 3 Names. 1 Security necessity.
Read MoreThe Benefits of Outsourcing Your Business Helpdesk Functions
Technology issues can arise at any time of the day or night, and unless your internal tech support is on call 24/7 and never takes a vacation, this could be a real problem for your employees, management, and ultimately your customers. Outsourcing your...
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