We Can Manage IT All
Our managed IT services can handle it all – your office, remote employees, cloud, and security while providing you with the highest level of customer service. IT Freedom creates unique solutions for your specific needs, always seeking comprehensive solutions. We can help you focus on your business by leveraging IT to service your goals and objectives.
Responsive Business IT Support
Support Tickets
You are able to get help however you prefer: open a ticket via email, our web portal, or by phone.
Notifications
You’re notified as soon as your ticket is processed – we let you know exactly how your problem is being addressed and the steps we’re taking to get you back on track.
Web Portal
Our web portal is available 24/7 and offers you the ability to open tickets and check their status using any web browser.
Satisfaction is boring.
We live for customer delight.
Here are our 100 most recent customer ratings
Lee Pointer - Modernize
Dan Payne, Director of Service - Texas Document Solutions, Inc.
Suzanne Sunvison - Sunvison Electric
Robert Abbott, Fire Chief - Lake Travis Fire Rescue
Melissa Morrow, Executive Director - West Austin Youth Association
Danny Johnson - Let’s Gel
Anne Jerome - Ronald McDonald House of Central Texas
Providing Quality and Unique
Services Throughout Austin
Sector Supply Case Study
Supporting some of the largest communications companies in the world, Sector Supply and Return2Sector division were both relying heavily upon their technologies to keep them connected. Unfortunately, the company was disappointed when it experienced an IT emergency that 3 separate IT vendors could not fix. Luckily, IT Freedom stepped in…
Let’s Gel, Inc Case Study
A manufacturer and retailer of consumer goods appealing to home, medical, and industrial/commercial markets faced challenges finding an IT provider that it could depend on. Luckily, after two failed IT companies, IT Freedom came in. IT Freedom had the innovative solutions, expert knowledge, and responsive support that this manufacturer…
Help someone else have the same peace of mind you do!
Learn MoreLearn From the IT Experts
When will your Technology Reach "End of Life"?
"End of Life" signifies the last day that a certain product or piece of technology will receive security updates. We talk a lot about how important it is to stay on top of updates, and it's just as important to stay on top of when those updates will no...
Read MoreGDPR & Your Small Business
Have you received an influx of emails recently from companies “updating their privacy policies” or been prompted to accept cookie tracking policies on websites you’ve been to a million times? Well, the reason for that is the new GDPR regulations...
Read MoreWhy are companies abandoning their BYOD policies?
A few years ago we had a Bring Your Own Device policy in place, we even wrote a post about how to develop a BYOD policy like ours for your business. Since posting that though we, and many other businesses, have broken away from our old BYOD policy and...
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