We Can Manage IT All
Our managed IT services can handle it all – your office, remote employees, cloud, voice system, and security while providing you with the highest level of IT customer service. IT Freedom creates unique solutions for your specific needs, always seeking comprehensive solutions. We can help you focus on your business by leveraging IT to service your goals and objectives.
Responsive Business IT Support
Support Tickets
You are able to get help however you prefer: open a ticket via email, our web portal, or by phone.
Notifications
You’re notified as soon as your ticket is processed – we let you know exactly how your problem is being addressed and the steps we’re taking to get you back on track.
Web Portal
Our web portal is available 24/7 and offers you the ability to open tickets and check their status using any web browser.
Satisfaction is boring.
We live for customer delight.
Here are our 100 most recent customer ratings
Lee Pointer - Modernize
Dan Payne, Director of Service - Texas Document Solutions, Inc.
Robert Abbott, Fire Chief - Lake Travis Fire Rescue
Suzanne Sunvison - Sunvison Electric
Melissa Morrow, Executive Director - West Austin Youth Association
Anne Jerome - Ronald McDonald House of Central Texas
Providing Quality and Unique
Services Throughout Austin
Sector Supply Case Study
Supporting some of the largest communications companies in the world, Sector Supply and Return2Sector division were both relying heavily upon their technologies to keep them connected. Unfortunately, the company was disappointed when it experienced an IT emergency that 3 separate IT vendors could not fix. Luckily, IT Freedom stepped in…
Let’s Gel, Inc Case Study
A manufacturer and retailer of consumer goods appealing to home, medical, and industrial/commercial markets faced challenges finding an IT provider that it could depend on. Luckily, after two failed IT companies, IT Freedom came in. IT Freedom had the innovative solutions, expert knowledge, and responsive support that this manufacturer…
Help someone else have the same peace of mind you do!
Learn MoreLearn From the IT Experts
The Equifax Problem
Who is Equifax? This is probably the best place to start because many people don’t really know who Equifax is, even though they have access to the personally identifiable information of consumers all over the world. Equifax is a consumer […]
Read MoreWhy Your Nonprofit Should be Working With a Managed Service Provider
Technology changes quickly, and if your main job isn’t to keep up with those changes then efficiently managing and using it to its full potential can be overwhelming. As a non-profit, advancing your mission is your main goal, as it […]
Read MoreIT Freedom and The Bolder Board Ticket Contest!
Calling all Austin non-profits and board members! IT Freedom has partnered with Notley Ventures as a sponsor for their Bolder Board Training on October 7, 2017! What is the Bolder Board Training? The Bolder Board Training features Dan Pallotta, President […]
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