We Can Manage IT All
Our managed IT services can handle it all – your office, remote employees, cloud, voice system, and security while providing you with the highest level of customer service. IT Freedom creates unique solutions for your specific needs, always seeking comprehensive solutions. We can help you focus on your business by leveraging IT to service your goals and objectives.
Responsive Business IT Support
You are able to get help however you prefer: open a ticket via email, our web portal, or by phone.
You’re notified as soon as your ticket is processed – we let you know exactly how your problem is being addressed and the steps we’re taking to get you back on track.
Our web portal is available 24/7 and offers you the ability to open tickets and check their status using any web browser.
Satisfaction is boring.
We live for customer delight.
Here are our 100 most recent customer ratings
Lee Pointer - Modernize
Dan Payne, Director of Service - Texas Document Solutions, Inc.
Robert Abbott, Fire Chief - Lake Travis Fire Rescue
Suzanne Sunvison - Sunvison Electric
Melissa Morrow, Executive Director - West Austin Youth Association
Anne Jerome - Ronald McDonald House of Central Texas
Providing Quality and Unique
Services Throughout Austin
Supporting some of the largest communications companies in the world, Sector Supply and Return2Sector division were both relying heavily upon their technologies to keep them connected. Unfortunately, the company was disappointed when it experienced an IT emergency that 3 separate IT vendors could not fix. Luckily, IT Freedom stepped in…
A manufacturer and retailer of consumer goods appealing to home, medical, and industrial/commercial markets faced challenges finding an IT provider that it could depend on. Luckily, after two failed IT companies, IT Freedom came in. IT Freedom had the innovative solutions, expert knowledge, and responsive support that this manufacturer…
Learn From the IT Experts
A while back a few members of the IT Freedom team went to a conference and one of the speakers started talking about the importance of network segmentation. For us, it’s a no brainer and something that we consider for […]Read More
What is Patch Management? TechTarget defines Patch Management as “an area of systems management that involves acquiring, testing, and installing multiple patches to an administered computer system.” In other words a patch is a fix for a problem, bug, or […]Read More
This week is the final week of National Cyber Security Awareness Month and it’s all about protecting critical infrastructure from cyber threats.“Critical Infrastructure” doesn’t necessarily mean the same thing for everyone. For example, on the NCSAM website this week they […]Read More