We Can Manage IT All
Our managed IT services can handle it all – your office, remote employees, cloud, and security while providing you with the highest level of customer service. IT Freedom creates unique solutions for your specific needs, always seeking comprehensive solutions. We can help you focus on your business by leveraging IT to service your goals and objectives.
Responsive Business IT Support
Support Tickets
You are able to get help however you prefer: open a ticket via email, our web portal, or by phone.
Notifications
You’re notified as soon as your ticket is processed – we let you know exactly how your problem is being addressed and the steps we’re taking to get you back on track.
Web Portal
Our web portal is available 24/7 and offers you the ability to open tickets and check their status using any web browser.
Lee Pointer - Modernize
Dan Payne, Director of Service - Texas Document Solutions, Inc.
Suzanne Sunvison - Sunvison Electric
Robert Abbott, Fire Chief - Lake Travis Fire Rescue
Melissa Morrow, Executive Director - West Austin Youth Association
Danny Johnson - Let’s Gel
Anne Jerome - Ronald McDonald House of Central Texas
Providing Quality and Unique
Services Throughout Austin
Sector Supply Case Study
Supporting some of the largest communications companies in the world, Sector Supply and Return2Sector division were both relying heavily upon their technologies to keep them connected. Unfortunately, the company was disappointed when it experienced an IT emergency that 3 separate IT vendors could not fix. Luckily, IT Freedom stepped in…
Let’s Gel, Inc Case Study
A manufacturer and retailer of consumer goods appealing to home, medical, and industrial/commercial markets faced challenges finding an IT provider that it could depend on. Luckily, after two failed IT companies, IT Freedom came in. IT Freedom had the innovative solutions, expert knowledge, and responsive support that this manufacturer…
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Learn MoreLearn From the IT Experts
4 Technology Challenges Facing Small Businesses in 2019
Each year new challenges arise for small and medium sized businesses, and this year has been no different. From both research, to our work with businesses in the Austin area, we've identified four of the biggest technology challenges we see most often...
Read More3 Benefits of Hiring an IT Service Provider
We recently posted a piece discussing what it is that an IT service provider actually does, and while it's helpful for businesses to know what we do, we think it's even more helpful to discuss the benefits these services bring to a business. Now everyone...
Read MoreWhat does a managed service provider do?
It’s a common question for those of us who work in IT…”so what does your company actually do?” and for those of us that work for a managed services provider, that answer is could end up being pretty long. Generally when someone asks that question...
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