We Can Manage IT All
Our managed IT services can handle it all – your office, remote employees, cloud, and security while providing you with the highest level of customer service. IT Freedom creates unique solutions for your specific needs, always seeking comprehensive solutions. We can help you focus on your business by leveraging IT to service your goals and objectives.
Responsive Business IT Support
Support Tickets
You are able to get help however you prefer: open a ticket via email, our web portal, or by phone.
Notifications
You’re notified as soon as your ticket is processed – we let you know exactly how your problem is being addressed and the steps we’re taking to get you back on track.
Web Portal
Our web portal is available 24/7 and offers you the ability to open tickets and check their status using any web browser.
Satisfaction is boring.
We live for customer delight.
Here are our 100 most recent customer ratings
Lee Pointer - Modernize
Dan Payne, Director of Service - Texas Document Solutions, Inc.
Suzanne Sunvison - Sunvison Electric
Robert Abbott, Fire Chief - Lake Travis Fire Rescue
Melissa Morrow, Executive Director - West Austin Youth Association
Danny Johnson - Let’s Gel
Anne Jerome - Ronald McDonald House of Central Texas
Providing Quality and Unique
Services Throughout Austin
Sector Supply Case Study
Supporting some of the largest communications companies in the world, Sector Supply and Return2Sector division were both relying heavily upon their technologies to keep them connected. Unfortunately, the company was disappointed when it experienced an IT emergency that 3 separate IT vendors could not fix. Luckily, IT Freedom stepped in…
Let’s Gel, Inc Case Study
A manufacturer and retailer of consumer goods appealing to home, medical, and industrial/commercial markets faced challenges finding an IT provider that it could depend on. Luckily, after two failed IT companies, IT Freedom came in. IT Freedom had the innovative solutions, expert knowledge, and responsive support that this manufacturer…
Help someone else have the same peace of mind you do!
Learn MoreLearn From the IT Experts
Is Colocation Right for Your Business?
We get a lot of questions about colocation from our customers and prospective customers. Questions like, “what is colocation?”, “why should we consider colocation?”, and “what should we be looking for in a colocation facility?”. Well, we figured, why not […]
Read MoreThe New Windows 10 and Gmail Updates
Last month some changes were made to Gmail and Windows 10. Since both of these are pretty widely used, we thought it was important to talk about some of the changes you will see in the near future if you […]
Read MoreSmall Business Security Rundown – The Top 6 Security Measures to Discuss With Your Team
Recently I came across a survey of small business owners done by Oracle that showed security at the bottom of small business owners’ list of worries/concerns, for their business, if it’s even on their radar at all. So I started […]
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