We Can Manage IT All
Our managed IT services can handle it all – your office, remote employees, cloud, and security while providing you with the highest level of customer service. IT Freedom creates unique solutions for your specific needs, always seeking comprehensive solutions. We can help you focus on your business by leveraging IT to service your goals and objectives.
Responsive Business IT Support
Support Tickets
You are able to get help however you prefer: open a ticket via email, our web portal, or by phone.
Notifications
You’re notified as soon as your ticket is processed – we let you know exactly how your problem is being addressed and the steps we’re taking to get you back on track.
Web Portal
Our web portal is available 24/7 and offers you the ability to open tickets and check their status using any web browser.
Lee Pointer - Modernize
Dan Payne, Director of Service - Texas Document Solutions, Inc.
Suzanne Sunvison - Sunvison Electric
Robert Abbott, Fire Chief - Lake Travis Fire Rescue
Melissa Morrow, Executive Director - West Austin Youth Association
Danny Johnson - Let’s Gel
Anne Jerome - Ronald McDonald House of Central Texas
Providing Quality and Unique
Services Throughout Austin
Sector Supply Case Study
Supporting some of the largest communications companies in the world, Sector Supply and Return2Sector division were both relying heavily upon their technologies to keep them connected. Unfortunately, the company was disappointed when it experienced an IT emergency that 3 separate IT vendors could not fix. Luckily, IT Freedom stepped in…
Let’s Gel, Inc Case Study
A manufacturer and retailer of consumer goods appealing to home, medical, and industrial/commercial markets faced challenges finding an IT provider that it could depend on. Luckily, after two failed IT companies, IT Freedom came in. IT Freedom had the innovative solutions, expert knowledge, and responsive support that this manufacturer…
Help someone else have the same peace of mind you do!
Learn MoreLearn From the IT Experts
Cyber Insurance: Is it worth it?
It’s no secret that data breaches cost businesses a lot of money, an average of $3.86 million to be more exact. So what if there was a way to help recoup or cover some of the post breach expenses? Well, that’s where cyber insurance comes in. Cyber...
Read More5 Key Ways to Minimize Downtime Risk
Recently we talked about how to find the cost of downtime to your business, which is an important piece to developing your disaster recovery plan, for both proactive and reactive planning.
Read MoreDetermining your Company's Downtime Costs
Gartner reported in 2014 that downtime could cost your business $5,600 per minute, with a low-end average of $140,000 per hour and a high-end average of $540,000 per hour.
Read More
