We Can Manage IT All

Our managed IT services can handle it all – your office, remote employees, cloud, voice system, and security while providing you with the highest level of customer service. IT Freedom creates unique solutions for your specific needs, always seeking comprehensive solutions. We can help you focus on your business by leveraging IT to service your goals and objectives.

Responsive Business IT Support

Support Tickets

You are able to get help however you prefer: open a ticket via email, our web portal, or by phone.

Notifications

You’re notified as soon as your ticket is processed – we let you know exactly how your problem is being addressed and the steps we’re taking to get you back on track.

Web Portal

Our web portal is available 24/7 and offers you the ability to open tickets and check their status using any web browser.

Satisfaction is boring.
We live for customer delight.

Here are our 100 most recent customer ratings

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Okay

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Not Good

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Last Rating Added on: Nov 17, 2017 5:27pm CST

Providing Quality and Unique
Services Throughout Austin

SectorSupply

Sector Supply Case Study

Supporting some of the largest communications companies in the world, Sector Supply and Return2Sector division were both relying heavily upon their technologies to keep them connected. Unfortunately, the company was disappointed when it experienced an IT emergency that 3 separate IT vendors could not fix. Luckily, IT Freedom stepped in…

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SectorSupply

Let’s Gel, Inc Case Study

A manufacturer and retailer of consumer goods appealing to home, medical, and industrial/commercial markets faced challenges finding an IT provider that it could depend on. Luckily, after two failed IT companies, IT Freedom came in. IT Freedom had the innovative solutions, expert knowledge, and responsive support that this manufacturer…

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Learn From the IT Experts

Network Segmentation: Why You Should Have an Internal and Guest Network

A while back a few members of the IT Freedom team went to a conference and one of the speakers started talking about the importance of network segmentation. For us, it’s a no brainer and something that we consider for […]

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Patch Management vs. Vulnerability Mangement

What is Patch Management? TechTarget defines Patch Management as “an area of systems management that involves acquiring, testing, and installing multiple patches to an administered computer system.” In other words a patch is a fix for a problem, bug, or […]

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Protecting Your Critical Infrastructure

This week is the final week of National Cyber Security Awareness Month and it’s all about protecting critical infrastructure from cyber threats.“Critical Infrastructure” doesn’t necessarily mean the same thing for everyone. For example, on the NCSAM website this week they […]

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