We Can Manage IT All

Our managed IT services can handle it all – your office, remote employees, cloud, and security while providing you with the highest level of customer service. IT Freedom creates unique solutions for your specific needs, always seeking comprehensive solutions. We can help you focus on your business by leveraging IT to service your goals and objectives.

Responsive Business IT Support

Support Tickets

You are able to get help however you prefer: open a ticket via email, our web portal, or by phone.

Notifications

You’re notified as soon as your ticket is processed – we let you know exactly how your problem is being addressed and the steps we’re taking to get you back on track.

Web Portal

Our web portal is available 24/7 and offers you the ability to open tickets and check their status using any web browser.

Satisfaction is boring.
We live for customer delight.

Here are our 100 most recent customer ratings

Excellent

96

Okay

2

Not Good

2

Last Rating Added on: May 25, 2018 11:50am CST

Providing Quality and Unique
Services Throughout Austin

SectorSupply

Sector Supply Case Study

Supporting some of the largest communications companies in the world, Sector Supply and Return2Sector division were both relying heavily upon their technologies to keep them connected. Unfortunately, the company was disappointed when it experienced an IT emergency that 3 separate IT vendors could not fix. Luckily, IT Freedom stepped in…

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SectorSupply

Let’s Gel, Inc Case Study

A manufacturer and retailer of consumer goods appealing to home, medical, and industrial/commercial markets faced challenges finding an IT provider that it could depend on. Luckily, after two failed IT companies, IT Freedom came in. IT Freedom had the innovative solutions, expert knowledge, and responsive support that this manufacturer…

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Learn From the IT Experts

Is Colocation Right for Your Business?

We get a lot of questions about colocation from our customers and prospective customers. Questions like, “what is colocation?”, “why should we consider colocation?”, and “what should we be looking for in a colocation facility?”. Well, we figured, why not […]

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The New Windows 10 and Gmail Updates

Last month some changes were made to Gmail and Windows 10. Since both of these are pretty widely used, we thought it was important to talk about some of the changes you will see in the near future if you […]

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Small Business Security Rundown – The Top 6 Security Measures to Discuss With Your Team

Recently I came across a survey of small business owners done by Oracle that showed security at the bottom of small business owners’ list of worries/concerns, for their business, if it’s even on their radar at all. So I started […]

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