Voice

What is IT Freedom's Voice solution?

Our Voice solution is a quality VoIP (Voice over Internet Protocol) telephone service. It is a highly reliable solution that runs on the sturdy Linux operating system, has multiple connections to the public phone network, and is set up on redundant network hardware and power - meaning that the system is fully backed up with battery power and an emergency generator.

Although it looks and acts like a 'traditional' phone system, it processes information more like a computer. Because it's a software based system, it's completely customizable and programmable while still maintaining your typical phone system functions such as call forwarding, transfers, and three party conferencing.

Who should read this?

This support documentation is aimed at providing basic assistance and how-to information for our Voice users. If you use our Voice solution and are trying to get familiar with the system or find out how to do a basic task like setup your voicemail, you're in the right place.

As always, if you would like further assistance with your phone or have any questions at all, please contact the Helpdesk anytime.