Network Monitoring
Maximum Uptime. Minimum Frustration.
We monitor your network around the clock to keep your business humming. If anything on your network goes haywire, our on-call engineer jumps on it immediately to quickly restore your network services. We leverage our secure remote-access capabilities to resolve most issues remotely, but if we have to go on-site to get your network back up and running, we'll do so, without hesitation. 24x7.
Automated Monitoring
Our automated monitoring system continually monitors your entire network, checking the status of critical parameters like:
- Server and application availability
- Server resource usage (CPU load, disk space, disk failures, etc.)
- Internet connectivity
- Proper email flow
- Telephone dial-tone (Voice Freedom™ customers)
Our monitoring system is extensible, and in keeping with our philosophy of incremental improvement, we continually enhance the system by creating new monitors, as the need arises, to catch more problems as they happen, often before you're even aware of them.
Consistent Response
Many network management firms say that they "monitor" their customer networks because they have some kind of monitoring system in place. In point of fact, setting up a basic monitoring system is relatively easy. It's the responding that's hard. It takes commitment and persistence to develop the human processes to consistently respond to each and every network alert. This committed, procedural approach is what sets us apart from the rest.
